Notify customers
When a contract payment was declined via auto payment - a notification is sent to the customer to update their card information.
Resources
Free Tools
Tools for your Business
AIM (Tri-Tech Retail) integrates with Podium
Podium can enhance your team’s efficiency by monitoring order statuses and sending text updates. You can also request reviews, and send pickup and repair notifications.
- Get more leads and improve their online reputation by automatically collecting more reviews
- Spend less time contacting customers by automatically notifying customers about pickups and repairs
- Improve customer experience by automatically sending feedback requests
- Keep customers informed about orders by automatically sending order status updates
Podium and AIM (Tri-Tech Retail)
Compatibility
AIM Version 12 (or later)
Setup Process
- When connecting the integration, you will receive your Podium Client ID.
- Contact the AIM sales team to enable the Active-e Podium Service.
- Complete these steps within your AIM account once the above steps have been completed.
Use Cases
Request a review
Request a review after an invoice is completed in Tri-Tech (AIM)
Notify customers
The ability to send out notifications to customers from Tri-Tech (AIM).
Notify customers
Repair order is marked as complete in Tri-Tech (AIM), Podium will send out a notification for pick up
Notify customers
Special order is completed in Tri-Tech (AIM), Podium will send out a notification that the item is ready
Notify customers
When a contract has been paid off in full in Tri-Tech (AIM), Podium will send out a notification letting the customer know.
Ready to connect with AIM (Tri-Tech Retail)?
industry Solutions
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 1421 307" xmlns="http://www.w3.org/2000/svg"><g d="M 0.518 9.913 L 1420.518 9.913 L 1420.518 305.913 L 0.518 305.913 Z M 1101.408 94.796 L 1162.108 94.796 C 1162.708 101.291 1163.218 106.75 1164.008 115.715 C 1182.088 95.792 1202.098 86.826 1226.818 90.094 C 1238.317 91.244 1249.326 95.332 1258.788 101.966 C 1268.28 108.62 1275.911 117.591 1280.958 128.027 C 1311.458 88.938 1342.858 79.295 1378.608 97.147 C 1390.369 102.775 1400.329 111.571 1407.368 122.546 C 1414.426 133.558 1418.299 146.309 1418.558 159.387 C 1420.848 206.206 1419.188 253.185 1419.188 301.12 L 1358.558 301.12 L 1358.558 258.365 C 1358.558 233.78 1359.078 209.194 1358.008 184.649 C 1356.858 158.948 1347.168 146.994 1329.408 146.317 C 1310.938 145.6 1296.428 157.673 1293.818 181.661 C 1290.848 210.589 1291.678 239.916 1291.008 269.084 C 1290.768 279.006 1291.008 289.007 1291.008 300.443 L 1229.388 300.443 C 1229.388 268.924 1229.628 237.326 1229.388 205.768 C 1229.388 194.531 1230.378 182.258 1226.338 172.337 C 1222.308 162.415 1213.128 148.867 1205.188 148.11 C 1194.468 147.114 1179.828 154.206 1172.318 162.734 C 1165.438 170.703 1163.818 184.729 1163.418 196.205 C 1162.348 230.592 1163.058 265.019 1163.058 300.722 L 1101.408 300.722 Z M 987.455 300.441 C 986.941 293.906 986.466 287.49 985.754 278.366 C 962.024 309.446 931.768 312.912 900.207 300.281 C 867.578 287.251 855.673 258.323 854.803 225.171 C 853.695 182.256 854.526 139.262 854.526 95.072 L 916.264 95.072 C 916.264 118.582 916.066 141.613 916.264 164.604 C 916.264 182.495 916.66 200.466 917.727 218.277 C 918.756 235.371 926.824 247.565 944.938 249.278 C 963.052 250.991 976.183 242.624 981.364 225.37 C 984.657 213.266 986.319 200.777 986.308 188.233 C 986.98 157.83 986.506 127.387 986.506 95.391 L 1047.608 95.391 L 1047.608 300.361 Z M 803.391 300.881 L 744.065 300.881 L 744.065 95.633 L 803.391 95.633 Z M 803.232 54.906 L 743.907 54.906 L 743.907 0.316 L 803.232 0.316 Z M 629.089 0 L 629.089 110.095 C 572.928 79.932 532.31 84.515 500.234 123.524 C 466.458 164.605 465.904 229.913 499.285 270.955 C 506.713 280.676 516.027 288.798 526.669 294.834 C 537.285 300.856 549.013 304.661 561.142 306.02 C 587.522 309.009 609.195 299.087 628.18 278.805 C 629.129 288.567 629.722 294.744 630.276 300.521 L 690.234 300.521 L 690.234 0 Z M 584.279 249.836 C 556.593 249.836 537.649 228.36 537.847 197.479 C 538.044 166.598 557.108 145.957 585.307 146.395 C 611.845 146.754 631.383 168.351 631.7 197.638 C 632.016 226.925 611.727 249.677 584.279 249.638 Z M 148.037 12.277 C 99.35 4.746 49.161 6.698 0 4.507 L 0 301.362 L 63.597 301.362 L 63.597 209.954 C 88.909 208.799 111.453 209.517 133.443 206.409 C 156.213 203.687 177.278 192.891 192.872 175.955 C 208.466 159.018 217.57 137.044 218.555 113.965 C 221.087 66.029 192.808 19.17 148.037 12.277 Z M 153.02 109.542 C 152.565 119.234 148.447 128.392 141.5 135.166 C 134.584 141.91 125.344 145.745 115.685 145.882 C 99.35 146.639 82.976 145.882 65.1 145.882 L 65.1 69.775 C 84.044 69.775 103.108 67.942 121.657 70.293 C 126.279 70.785 130.757 72.192 134.829 74.433 C 138.911 76.679 142.507 79.712 145.409 83.356 C 148.32 87.01 150.482 91.201 151.773 95.69 C 153.066 100.186 153.463 104.893 152.941 109.542 Z M 338.829 89.813 C 324.732 89.898 310.792 92.777 297.815 98.285 C 284.813 103.805 273.03 111.839 263.142 121.926 C 253.226 132.04 245.393 144.003 240.087 157.135 C 234.77 170.292 232.078 184.362 232.162 198.553 C 232.244 212.743 235.1 226.78 240.571 239.874 C 246.03 252.942 254.003 264.811 264.037 274.807 C 274.043 284.775 285.919 292.668 298.984 298.034 C 312.025 303.388 325.998 306.102 340.095 306.019 C 400.963 305.78 448.225 258.721 448.423 198.155 C 448.542 136.672 400.804 89.454 338.829 89.813 Z M 340.688 247.843 C 315.257 248.281 294.256 226.525 293.583 199.031 C 292.911 171.537 314.545 147.231 340.174 147.231 C 365.13 147.231 385.617 169.625 385.894 197.478 C 386.171 225.33 366.514 247.365 340.609 247.843 Z" fill="transparent" height="307.13419463695845px" id="yb6NNx42K" transform="translate(0.5 0)" width="1420.5180000066757px"><path d="M 0 0 L 1420 0 L 1420 296 L 0 296 Z" fill="transparent" height="296px" id="nEUrsAEtA" transform="translate(0.518 9.913)" width="1420px"/><path d="M 1101.408 94.796 L 1162.108 94.796 C 1162.708 101.291 1163.218 106.75 1164.008 115.715 C 1182.088 95.792 1202.098 86.826 1226.818 90.094 C 1238.317 91.244 1249.326 95.332 1258.788 101.966 C 1268.28 108.62 1275.911 117.591 1280.958 128.027 C 1311.458 88.938 1342.858 79.295 1378.608 97.147 C 1390.369 102.775 1400.329 111.571 1407.368 122.546 C 1414.426 133.558 1418.299 146.309 1418.558 159.387 C 1420.848 206.206 1419.188 253.185 1419.188 301.12 L 1358.558 301.12 L 1358.558 258.365 C 1358.558 233.78 1359.078 209.194 1358.008 184.649 C 1356.858 158.948 1347.168 146.994 1329.408 146.317 C 1310.938 145.6 1296.428 157.673 1293.818 181.661 C 1290.848 210.589 1291.678 239.916 1291.008 269.084 C 1290.768 279.006 1291.008 289.007 1291.008 300.443 L 1229.388 300.443 C 1229.388 268.924 1229.628 237.326 1229.388 205.768 C 1229.388 194.531 1230.378 182.258 1226.338 172.337 C 1222.308 162.415 1213.128 148.867 1205.188 148.11 C 1194.468 147.114 1179.828 154.206 1172.318 162.734 C 1165.438 170.703 1163.818 184.729 1163.418 196.205 C 1162.348 230.592 1163.058 265.019 1163.058 300.722 L 1101.408 300.722 Z M 987.455 300.441 C 986.941 293.906 986.466 287.49 985.754 278.366 C 962.024 309.446 931.768 312.912 900.207 300.281 C 867.578 287.251 855.673 258.323 854.803 225.171 C 853.695 182.256 854.526 139.262 854.526 95.072 L 916.264 95.072 C 916.264 118.582 916.066 141.613 916.264 164.604 C 916.264 182.495 916.66 200.466 917.727 218.277 C 918.756 235.371 926.824 247.565 944.938 249.278 C 963.052 250.991 976.183 242.624 981.364 225.37 C 984.657 213.266 986.319 200.777 986.308 188.233 C 986.98 157.83 986.506 127.387 986.506 95.391 L 1047.608 95.391 L 1047.608 300.361 Z M 803.391 300.881 L 744.065 300.881 L 744.065 95.633 L 803.391 95.633 Z M 803.232 54.906 L 743.907 54.906 L 743.907 0.316 L 803.232 0.316 Z M 629.089 0 L 629.089 110.095 C 572.928 79.932 532.31 84.515 500.234 123.524 C 466.458 164.605 465.904 229.913 499.285 270.955 C 506.713 280.676 516.027 288.798 526.669 294.834 C 537.285 300.856 549.013 304.661 561.142 306.02 C 587.522 309.009 609.195 299.087 628.18 278.805 C 629.129 288.567 629.722 294.744 630.276 300.521 L 690.234 300.521 L 690.234 0 Z M 584.279 249.836 C 556.593 249.836 537.649 228.36 537.847 197.479 C 538.044 166.598 557.108 145.957 585.307 146.395 C 611.845 146.754 631.383 168.351 631.7 197.638 C 632.016 226.925 611.727 249.677 584.279 249.638 Z M 148.037 12.277 C 99.35 4.746 49.161 6.698 0 4.507 L 0 301.362 L 63.597 301.362 L 63.597 209.954 C 88.909 208.799 111.453 209.517 133.443 206.409 C 156.213 203.687 177.278 192.891 192.872 175.955 C 208.466 159.018 217.57 137.044 218.555 113.965 C 221.087 66.029 192.808 19.17 148.037 12.277 Z M 153.02 109.542 C 152.565 119.234 148.447 128.392 141.5 135.166 C 134.584 141.91 125.344 145.745 115.685 145.882 C 99.35 146.639 82.976 145.882 65.1 145.882 L 65.1 69.775 C 84.044 69.775 103.108 67.942 121.657 70.293 C 126.279 70.785 130.757 72.192 134.829 74.433 C 138.911 76.679 142.507 79.712 145.409 83.356 C 148.32 87.01 150.482 91.201 151.773 95.69 C 153.066 100.186 153.463 104.893 152.941 109.542 Z M 338.829 89.813 C 324.732 89.898 310.792 92.777 297.815 98.285 C 284.813 103.805 273.03 111.839 263.142 121.926 C 253.226 132.04 245.393 144.003 240.087 157.135 C 234.77 170.292 232.078 184.362 232.162 198.553 C 232.244 212.743 235.1 226.78 240.571 239.874 C 246.03 252.942 254.003 264.811 264.037 274.807 C 274.043 284.775 285.919 292.668 298.984 298.034 C 312.025 303.388 325.998 306.102 340.095 306.019 C 400.963 305.78 448.225 258.721 448.423 198.155 C 448.542 136.672 400.804 89.454 338.829 89.813 Z M 340.688 247.843 C 315.257 248.281 294.256 226.525 293.583 199.031 C 292.911 171.537 314.545 147.231 340.174 147.231 C 365.13 147.231 385.617 169.625 385.894 197.478 C 386.171 225.33 366.514 247.365 340.609 247.843 Z" fill="rgb(254, 254, 254)" height="307.13419463695845px" id="OhFGo_EHq" transform="translate(0 0)" width="1419.7693369032306px"/></g></svg>)
industry Solutions
industry Solutions