Super Service Triage

• Save time by sending text updates automatically to your customers, informing them on the progress of a job.
• Improve your reputation by automatically sending review invites to collect more reviews.
• Improve customer experience by sending automated texts throughout the steps of your job workflow.

Compatibility

All versions

Setup Process

1. Click Connect.
2. Select the Podium location you would like to connect to Superservice Triage.
3. Allow access for Podium to trigger automations with Superservice Triage data.
4. Input the e-mail in which you would like to be notified for provisioning updates.
5. Map the names of your workflow steps with the Podium stages provided.
6. Click Finish.