With the Bluon integration, your team gets instant access to all the technical information they need on over 35 million models across every major brand. Age, warranty, model specs, manuals, parts, all known replacement options, and even who sells which part. Instantly save this information to your customer record right in Podium. Use Bluon's MasterMechanic AI, which is trained on 135,000+ real tech-to-tech support calls reviewed by veterans with 35+ years in the field, paired with all of the information in the database about that exact unit. It is purpose-built for HVAC and can give your technicians step-by-step troubleshooting support for nearly any issue. * Cut callbacks up to 50%: Your team has the data and troubleshooting support they need on every job, so first-time fix rates go up and return trips go down. * Equipment data in your workflow: Nameplate scans capture brand, model #, serial #, equipment type, age, and even estimated warranty that feeds into Podium's customer record. * 90% fewer wrong parts orders: 35M+ equipment models with the list of OEM parts plus all known replacement parts options, so your techs get the right part the first time and you’re not stuck waiting for parts on backorder. * Faster tech ramp-up: New hires have access to the needed specs, manuals, and troubleshooting support that enable them to perform like your senior techs from day one.